Shipping policy
Shipping Policy
Canada Shipping Only
We currently ship orders within Canada only. We do not currently ship to locations outside of Canada.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Costs
Shipping costs are calculated based on the delivery address and shipping method selected at checkout. The total shipping cost will be displayed before you complete your purchase.
Delivery Times
Delivery times vary depending on the customer's location and the shipping carrier.
Estimated delivery times are provided at checkout. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier delays, or other circumstances beyond our control.
Tracking
Once your order has shipped, you will receive a shipping confirmation with tracking information, when available.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
If an order cannot be delivered because of an incorrect or incomplete address, the customer may be responsible for any additional shipping costs required to reship the order.
Lost, Stolen, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible with your order number and tracking information. We will assist you with the shipping carrier when appropriate.
We are not responsible for packages that are confirmed as delivered but are subsequently lost or stolen.
Shipping Delays
We are not responsible for delays caused by the shipping carrier, weather, holidays, or other circumstances beyond our reasonable control.
Contact Us
If you have questions about shipping or your order, please contact us.